Insightly's cheapest real option in 2026 costs $348 per user, per year. This is for the Plus tier, billed annually. Many teams start here. They often find the true cost grows quickly. This post breaks down Insightly's pricing. You will see what each tier includes. You will also learn what the sticker price leaves out.
Insightly 2026 tiers at a glance
What each Insightly tier really includes
Insightly Plus ($29/user/month)
What you get: This tier gives you core CRM functions. It includes project management, email sync, and basic reports. It is good for tracking leads and managing simple projects.
What you don't: You miss advanced workflow automation. Custom objects are not available. Role-based permissions are absent. Record and email send limits are low. This pushes many teams to upgrade quickly.
Insightly Professional ($49/user/month)
What you get: Professional includes all Plus features. It offers expanded record limits. You get more email sends. Advanced workflow automation is available. Basic custom objects are also included. This tier suits growing businesses.
What you don't: Full custom object capabilities are not here. Unlimited records or emails are not part of this plan. Enterprise-grade security is missing. Dedicated support is not provided. These features are reserved for higher tiers.
Insightly Enterprise ($99/user/month)
What you get: Enterprise includes everything in Professional. You get full custom object capabilities. Role-based permissions are standard. Advanced security is present. API access is provided. Record and email limits are much higher. This tier supports complex operations.
What you don't: The $99/user/month price is a starting point. True enterprise needs often lead to negotiated pricing. Specific caps on records, emails, and workflows still exist. They are just higher than other tiers.
Hidden costs: what the sticker price leaves out
Insightly's published pricing often omits several costs. These can add up quickly. Understanding these helps you budget accurately. Many teams face these costs within their first year.
Insightly total cost at 1, 5, and 20 users
Here are concrete examples. They show your annual costs for different team sizes. These numbers use the annual billing rates.
Your key questions before you pay
Does Insightly offer monthly billing?
No, the published pricing from $29/user/month is for annual billing only. Monthly payments are not an option for these rates.
Can Insightly replace my project management tool?
Yes, Insightly's native project management is a core strength. It works well for services firms. It integrates sales and delivery.
How do Insightly's reporting capabilities compare?
Insightly's reporting is functional. It is less sophisticated than dedicated BI tools. It also falls short of CRMs like Salesforce. Teams needing deep pipeline analysis often export data.
What happens if I exceed my record limits?
You will need to upgrade to a higher tier. Alternatively, you can purchase additional record capacity. This is a common hidden cost.
Compare CRM features for my business
Claude / GPT-4I'm a [your industry] services firm with [number] employees. We currently use [current CRM/PM tools]. Our biggest challenges are [challenge 1] and [challenge 2]. We need a CRM that [key feature 1] and [key feature 2]. Compare Insightly's Plus and Professional tiers specifically for these needs, and highlight any potential hidden costs we might face within 12 months.
